We are grateful and humbled by the amazing reviews we have received from our homeowners and guests!
Your satisfaction is paramount to our success!
Homeowner Reviews
Nancy B.
"What a refreshing difference it is to have Basecamp oversee both the rental aspect and property management for our vacation home! Our home and family get a personal touch and are truly cared for. They know and care about our home! I’m so glad we made the switch and highly recommend Basecamp!"
Jennifer V.
"Basecamp has done an excellent job caring for our home in Telluride. They are proactive when it comes to maintenance, have numerous trades at their disposal so we are never waiting long for items to be addressed, and are always professional, responsive and friendly."
Ken R.
"I've worked with Jim Carlson and Basecamp for the past 7 years. They've done an excellent job of home management for us. Always responsive and projects are completed on time and on budget. If I've been away, the house is in perfect condition on my return, I'd recommend Basecamp without reservation.
Art D.
"As a client of Basecamp and Carlson Customs, my experience has been very positive.
Clear communication, consistent and accurate billing, and a friendly, accessible team make the user experience a breeze. Furthermore, their services offer good value for money: their team is reliable and responsive and reasonably priced for the exceptional services delivered."
Paul S.
"We have been with Basecamp Management since 2012 and are very happy with the way our condo is taken care of. They are very attentive to problems that may occur and we appreciate the regular check-ups on the place when we’re not there."
Debbie L.
"We have worked with Jim, Josh and Jenny for 14 years. They have rescued us countless times making sure we and our guests have an outstanding experience in Telluride!
Their counsel and advice on construction/ maintenance projects have been spot on. We value the quality of their workmanship, their financial responsibility and trust in taking care of our home. We have recommended Basecamp to numerous homeowners."
Julie S.
"We have been honored to work with Jenny and Jim as our house managers since 2016. They have been fabulous to work with! Caring, conscientious, detail oriented, they not only have been able to fix problems with our houses when they crop up, they plan for and offer services before problems occur. Hiring this company means you can rest easy no matter where you are in the world, knowing your property in Telluride is being cared for by the BEST! They are dependable, reliable and friendly! Hiring Jenny and Jim and their team for managing your property is worth every penny!"
Lorraine K.
"Basecamp Property Mgmt(Jim &Jenny Carlson) is a superb company. Living far from our Colorado home much of the year, we never worry about it because Jim and Jenny and their crew of dedicated employees take care of every little detail as if it were their own home. We ‘ve been customers for over14 years and the service and peace of mind has been excellent."
Guest Reviews
Katie C. - review of The Residence on South Oak
Great family stay!
This place is spectacular! Super charming but surprisingly spacious for our party of 10. The house is 1 block away from the gondola, market and coffee shop so location couldn’t have been any better. Our hostess (Jenny) was both professional and personable. She reached out to us before the trip to make sure our beds were set up the way we needed and offered to help with groceries, ski rentals, reservations, etc. She was extremely responsive throughout our stay and went above and beyond to address any minor “issue” we had. Everything was super clean! Kitchen was overstocked with every appliance you could need. The bedding and bath towels were super high quality and we had more than enough which is saying a lot because we had 6 teenagers!! We would definitely rent this place again!
Ashley A. - review of Penthouse #2 at DiamondTooth
Wonderful location, Jenny is fabulous host.
Great location, easy access. Well setup and appointed. Highly recommend. 5 stars.
Luciana Ceccato - review of Bachman Village #9
Best stay so far in Telluride!
This was our 5th time in the city and the first town with our boys and staying in this house. It was perfect for our family, location is awesome, really close to chair 7, and has the best quality towels and linens! Fluffy and comfy. Jenny was very helpful and always available when we needed her.
Annie F. - review of Bachman Village #9
Close to skiing and town transportation!
Firstly, I’d like to say, Jen was so very helpful from the very beginning. Her communication was prompt and thorough. The home was perfect for the five of us, all adults. Loved that the lift was so close and walking distance. Also love the fact that the shuttle to town was right across the street. The only thing missing was a hot tub! Everything else was perfect!
Melissa R. - review of Bachman Village #9
Wonderful Family Get Together!
This house easily and comfortably made for a great long weekend for three couples. Once we parked, we could walk everywhere: into town, several hikes, the gondola, and Clark's market. We did not take out the cars even once. The house is very clean, the kitchen is well-stocked, and there is comfortable seating for everyone in the living room. We would stay here again but for a longer time next trip! Jenny was very accessible while planning the trip and answering questions as we had not been to Telluride before.
Aubrey L. - review of The Residence on South Oak
Wonderful stay!
Fantastic house in an ideal location! We’ve rented several houses in Telluride and this was hands-down our favorite. The house is beautifully decorated, has tons of space, and lots of great amenities. Small things that we really enjoyed: the downstairs master (much cooler at night than a typical upstairs master), cable TV (sounds silly, but we were there during the Olympics and it was so nice to be able to watch all of the coverage! Lots of rental homes these days only have smart tvs), and the hot tub. Property manager was very helpful and accommodating too. Would definitely book again in the future!!
Nicole E. - review of Telluride Resort View at Double Diamond
Great stay!
2nd time staying with Basecamp Management - this time in a larger condo to fit our family. This unit was perfect for our family. It was spotlessly clean, the beds were comfortable, the kitchen had everything we needed and the balcony has a view of the mountains and waterfall. We would definitely stay here again!
Rebecca C. - review of Basecamp at Valley Floor
Heaven at Basecamp at Valley Floor!
Basecamp at Valley Floor is beyond perfection. We have stayed in many places in Telluride over the years, and this home is by far the best. It is gorgeous, clean, beautifully decorated, well-maintained and equipped with what you may need. The views are gorgeous and the location perfect if you don't to be in the center of town. The hosts are wonderful and incredibly helpful. There is NOTHING I would change about this home, except perhaps if it belonged to me. :) Thanks again for a great stay.
Ben S. - review of The Residence on South Oak
Perfect location, perfect home, what more could you want?
William B - review of Bachman Village #9
We loved this home - the setup is perfect for up to 8 (we were 5) and the location is walkable to the mountain/lifts, downtown, and grocery is next door. The linens and towels were the best I've ever seen, even above five star hotels. Kitchen setup is perfect and unit is stocked with nice coffee and tea.
Nancy N. - review of The Residence on South Oak
Telluride is a majestic magical place! The Basecamp home is situated in an excellent location to experience all the wonders of Telluride. Thank you for the wonderful experience staying at your lovely home. Amenities were as expected. We all thoroughly enjoyed our stay. We appreciated your quick response when we needed anything. You are excellent hosts!
David K. - review of The Residence on South Oak
It’s a very comfortable house in a great location in town. I’ve rented this house several times before and every year and it is always well maintained and continually updated, and recently added electrically controlled blinds which were great and easy to control. The house location is right by the Gondola so there is a lot of foot traffic, which doesn’t bother me at all, but can understand that it might be a negative for some.
Paul S. - review of Riverside Retreat at Viking Lodge
Great location. Walked everywhere. Close to the free gondola. Unit was clean, and appeared to be renovated with nice appliances. Bathroom also renovated with nice vanity and nice shower. Well stocked, bed was comfortable, nice outdoor furniture, great view of the mountain and gondola. Big screen TV in the bedroom and only a tiny TV in the living room. A ceiling fan in the bedroom would be nice. We were happy with our stay and would return.
Jacob W. - review of Riverside Retreat at Viking Lodge
We had a great experience and would book again. No issues with parking all weekend, but honestly we never needed to drive. Everything was in walking distance. Great bar, restaurant (Thai), and liquor store right outside. The location is right along the river and walking path, which is great. Inside was pristine, and we appreciated the luxury towels and linens. One of our best AirBnB experiences!